Collection Of Information We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution Of Information We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment To Data Security Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
Shipping, Refunds, Fulfillment
All alcohol orders are processed and fulfilled by Longhorn Wine & Spirits. The checkout functionality is provided solely for the convenience of our consumers. Longhorn Wine & Spirits does not sell, offer to sell, or solicit sales of alcohol through the site. Longhorn Wine & Spirits markets it’s alcohol on its website and offer customers a checkout buy button iframe embed to https://www.av-alc.com/usa/ where customers can buy the product from a licensed retailer. The offer to purchase the alcohol ultimately is from the Retailer. If you decide to purchase the alcohol, you make the payment to the Retailer and the Retailer fulfills your order, including the delivery of the purchased alcohol. This arrangement is not meant to facilitate any improper furnishing of inducements by any manufacturer, importer, supplier, wholesaler or distributor of alcohol to any retailer of alcoholic beverages or to facilitate any improper exclusionary practices by any alcohol beverage licensee. This service may be limited or not available at all in some places due to local law or other restrictions.
Shipping is carried through UPS to states where permitted. A signature of a person who is 21 years of age and older is required for delivery. We do not sell to anyone who is less than 21 years of age.
You may track your order on UPS.com and the link provided at checkout. If you experience any issues please reach out to us and we will be more than happy to assist.
Shipping of express orders will abide delivery times set by UPS. Express orders are prioritized by our retailer store but please understand we might be busy to process and ship your orders on the same day we receive your order, so allow up to 3 days for processing and then we will hand it to UPS to handle the rest.
Orders fulfilled by Longhorn Wine & Spirits
Please open a support ticket with our agents to review your refund case at sales@LonghornWineAndSpirits.com If you have just placed an order and it has not shipped yet, you may be eligible for a full refund minus any processing fees our marketplace might have incurred. If you have received the order and wish to return it, please reach out to us to evaluate the case at hand. We cannot guarantee refunds for products consumed or opened. One of our agents will evaluate the case and provide a resolution. We look forward to helping you.